Terms and conditions

1. About these terms

These terms govern your use of the Octossure public website, resource library, demo booking flow, enquiry forms and related communications. Octossure is operated by Shiro Corp Pty Ltd, ABN 85 661 820 373.

By accessing this website, requesting a resource, submitting an enquiry or booking a demo, you agree to use those public services in accordance with these terms.

These terms do not replace any separate proposal, order form, subscription agreement, implementation agreement, data processing arrangement or support terms that apply to paid Octossure platform access. If a separate written agreement applies, that agreement takes priority for the relevant product or service.

2. Website and resources

The website and resource library provide general information about RTO compliance operations, self-assurance, validation planning, reporting, governance, risk management and the Octossure platform.

You may view website pages and use publicly available resources for internal evaluation, planning and discussion inside your organisation. You must not represent Octossure content as your own, remove attribution, or resell, publish or distribute substantial parts of the resource library without written permission.

3. Demo requests

Demo bookings are offered so prospective customers and partners can assess whether Octossure is suitable for their organisation. You are responsible for providing accurate contact details and choosing a session time you can attend.

We may reschedule, decline or cancel a booking where details are incomplete, the request is not relevant to Octossure, or the booking appears abusive, automated or misleading.

4. No professional advice

Website content and resources are provided for general information only. They are not legal advice, regulatory advice, audit assurance, financial advice or a guarantee of compliance outcomes for your RTO.

You should use your own professional judgement and obtain advice suited to your organisation before relying on any information for compliance decisions, audit responses, governance decisions or contractual commitments.

5. Your responsibilities

When you submit a form, book a demo, unlock a resource or contact us, you must provide accurate information and only submit details that you are authorised to provide.

You are responsible for ensuring that your use of Octossure resources is appropriate for your organisation, your RTO scope, your contracts, your regulator obligations and any internal policies that apply to your team.

6. Intellectual property

Octossure owns or licenses the website design, copy, product materials, resource content, templates, downloads, logos, screenshots, diagrams and other material made available through this website.

You may use downloaded resources for reasonable internal business purposes. You must not copy, adapt, scrape, train models on, commercially exploit, or publicly republish Octossure materials without written permission, except where Australian law expressly permits it.

7. Resource access and email links

Some articles, templates, checklists, webinar materials and downloads may require an email address before full access is provided. If you request access, we may send you the requested material, a signed access link, related follow-up information and relevant Octossure communications.

Resource links may be limited, tokenised or time-bound. We may revoke access where a link is shared publicly, used abusively, or used in a way that undermines the purpose of the gated resource flow.

8. Acceptable use

You must not misuse the website, booking flow, resource library or enquiry forms. This includes attempting unauthorised access, bypassing gates or rate limits, scraping protected content, submitting misleading details, uploading malicious material, interfering with availability, or using the site in breach of applicable law.

9. Third-party services and links

The website may use or link to third-party services such as booking tools, email providers, analytics tools, CRM systems, video platforms and external partner sites. Those services may be governed by their own terms and privacy notices.

We are not responsible for third-party websites or services that we do not control, even where they are linked from Octossure pages or used as part of a public workflow.

10. Availability and changes

We may update, remove, redirect or replace website pages, resources, booking flows, forms and product information at any time. We do not guarantee that every public page or resource will remain available indefinitely.

Product descriptions, screenshots, module names, integrations and roadmap references may change as the Octossure platform evolves.

11. Liability

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot be excluded under the Australian Consumer Law or other applicable law.

To the maximum extent permitted by law, Octossure is not liable for loss arising from your use of, or reliance on, public website content, resources, booking availability, third-party links or general information published on this site.

12. Privacy and contact

We handle personal information in accordance with our Privacy Policy. If you have questions about these terms, please contact us at info@octossure.com.au.

We may update these terms from time to time by publishing a revised version on this page.